Frequently Asked Questions
Filter FAQs
How can I contact TALTOHMA for collaborations, press, or partnerships?
You can reach us through our website’s contact form, email, or social media. We love partnering with like-minded brands, creatives, and storytellers.
How do I care for and maintain my waist beads for long-lasting wear?
Avoid taking showers with them especially with your custom order. Handle them with care, avoid sharp pulls, and give them an occasional wipe-down with a soft cloth. They’ll thank you by lasting for years.
Do you offer consultation sessions to help me choose the right design?
Yes, you can book a quick consultation to discuss your goals, colors, and size preferences. We’ll guide you to your perfect match. Schedule a consultation here
How do you handle shipping and international deliveries?
We ship locally and internationally through trusted partners such as DHL, Ghana Post, and other reliable local delivery services. (Can we provide them options to choose which courier they would like to use)
Delivery timelines vary by location and courier preference:
• Local orders: Typically delivered within 1–3 business days.
• International orders: Usually take 5–21 business days, depending on your chosen courier service and destination.Once your order ships, we’ll send you tracking details so you can follow your beads’ journey right to your doorstep.
What’s your return, exchange, or refund policy?
Due to the personal nature of our waist beads, returns are limited. However, we’re happy to work out adjustments if something doesn’t fit right.
Are your products handmade, and where are they made?
Yes, every TALTOHMA bead is handmade with patience, precision, and purpose by our team of skilled artisans personally trained and nurtured in-house in Ghana.
Beyond creating beautiful pieces, TALTOHMA is also about empowerment and opportunity. We give young adults the chance to earn an income while developing a craft, preparing for college, or finding their path toward a chosen career — all while learning valuable, lifelong skills through artistry.
Do you repair or resize waist beads purchased elsewhere?
We prioritize our own clients, but yes, we occasionally accept external repairs depending on design type.
How does your franchise opportunity work?
Our franchise program allows you to represent TALTOHMA in your region, complete with training, product access, and branding support. Reach out to learn more.
Do you offer wholesale or bulk orders for retailers?
Yes, we do. Our wholesale packages come with exclusive designs, marketing support, and flexible order quantities. Perfect for boutiques or wellness brands.
Do you make matching sets for couples, friends, or bridal parties?
Absolutely Yes!!! We love creating coordinated sets that celebrate bonds and milestones. Tell us your theme and we’ll design something memorable.